ABOUT US

About Us

TRAVELMAGIC GROUP started with a childhood dream that came true in 2015. Karla & Pedro are passionate travelers who had their first trip to Walt Disney World and Universal Studios Orlando in 2015. By wishing their relatives to live the same magical experience together, they continued to visit both Disney and Universal destinations across the world every year since then to live that same experience with their loved ones.

Through time the vision has been expanding not only to serve families who love traveling but also to assist academic and corporate groups, opening the strategy not only to Disney & Universal tailored experiences but also to all destinations abroad with the main goal of enriching their travel experience, for them to be better connected and more committed to the world and keep interacting with it through traveling.

Thanks to the experience acquired through years, TMG TRAVEL as a whole now serves different types of clientelle and we can not be more grateful for every customer that has given us the opportunity to grow and keep what we do in constant transformation.

Among other tools and skills, we particularly mix networking and empiricism to create tailored experiences of traveling. We design and plan ahead, we coordinate implementation and focus on customer service while customers are living the experience, for them to return with eager to travel again.

We seek to generate a greater impact on our clients by transforming the dynamics in which their travel experiences are created and wanting to live them constantly. We envision a country with people better connected to each other thanks to their travel experience, with a future built on greater opportunities for personal and professional development.

COMMITMENT. We want our travelers to live an exceptional experience that they want to live again, therefore our work is firmly committed to exceeding their expectations and providing the best results.

RESPECT. Due that our service is personalized, the diversity of perspectives is what unites us as a team to work focused on the needs of our travelers, therefore respect for each person is vital for the well-being of the company.

INTEGRITY. By serving our clients designing a tailored experience, our work revolves around comprehensive, spiritual planning and work consistent with our values.

EMPATHY. Behind each person there is a story. Empathy is key to understanding the needs and expectations of the people we serve.

SERVICE. The core of our company. The voice of our clients and of our team are our priority, therefore the fuel of our daily work is the attitude of service towards all of them. We seek continuous improvement and constantly innovate what we do, so we will always appreciate your feedback!